Tech Support Services

Empowering Mums in Business with Seamless Tech Solutions

Are you a busy mum juggling family life and a small business?

Do you feel overwhelmed by the ever-growing list of tech tools essential for running your online venture?

You’re not alone. At Nicola Walsh – Design and Digital, I specialise in helping mums like you streamline their business operations, leaving you more time to focus on what truly matters.

Photo of Nicola Walsh of New Wisdom Design and Digital
Pinterest strategy workbook from new wisdom design and digital

Tailored Tech Support for Your Needs

I understand that as a mum and a small business owner, time is your most precious resource.

My tech support services are designed with your unique needs in mind, providing practical solutions to help you manage and grow your business efficiently.

From mastering essential digital marketing tools to improving your productivity, I’ve got you covered.

Areas of Expertise:

The tools and apps I provide support on are ones I’ve used and loved in my own business. I only suggest those that have proven to be both effective and reliable, so you can trust they’ll work well for you too.

Mailerlite

Harness the power of email marketing with Mailerlite. Use a tech support call for:

  • Account set-up and domain verification
  • Mailerlite training
  • Website integration
  • Email automation and regular newsletter design

Google Workspace

Boost your productivity with Google Workspace and discover the wide range of apps available.

  • Google Workspace setup or migration
  • Connect your domain to have a professional Gmail email address.
  • Google Workspace apps training – Google Drive, Google Docs, Sheets and Forms

Canva

Create stunning graphics for your business making your brand look professional and consistent.

  • Canva training and tutorials
  • Social media and website image templates and brand kits
  • Lead magnet design – checklists, guides etc

Pinterest

Pinterest is the perfect marketing tool to drive traffic to your website and increase sales.

WordPress Websites

A website is the digital home for your business, ensure it is professional, user-friendly and looks great too.

  • WordPress and Mailerlite integration 
  • WordPress website design audits and training using the Divi theme

Tech Troubleshooting

Struggling with tech integration or optimisation?

I’ll help you assess the tech tools you’re using, streamline your processes, and connect different tools effectively to enhance your business operations. Let’s simplify your tech setup.

1:1 tech support packages

I offer personalised one-hour tech support calls via Zoom, focusing on the key areas that can make a significant impact on your business. You can purchase a single call, or choose from discounted packages of three or six calls. Payment plans are available for the multi-call packages, allowing you to dive deeper into each program or combine multiple tools to boost your business. All calls are recorded and sent to you to refer back to whenever you need to.

£65

Tech Power Hour

Perfect for one-off tech services

Get that piece of tech set up you’ve been putting off

Ideal for initial account setups, audits, and templates

£183

Time-Saver Trio

Automate and save time in your business

Take your business to the next level with 3 recorded sessions

Perfect for email automation setup to deliver your lead magnet

£348

6 Session Business Booster Bundle

Get the tech you need to grow your business

Combine and integrate tech tools to run your online business

Automate your business to keep it working even when you’re not

Kind words about my tech support services…

Nicola has been an absolute godsend and helped me create a professional email signature and set up Mailerlite. As well as being highly skilled in all things tech, she explains everything with clarity and patience. I would have no hesitation in calling on her expertise in future. Thanks so much for all your help!

Fiona Sinclair

Copywriter, Fiona Sinclair Writer

As a stained glass artist running a small business struggling to reach out to potential clients to show them what I had to offer, I’m so glad I reached out to Nicola who helped me understand how to set up my mailing list and link this to my website. She is patient and very knowledgable and I would definitely recommend contacting her if you need help with technical aspects and advice around the often confusing area of social media and connecting with potential customers.

Linda Sheldon

Stained Glass Artist, LindaS Art Glass